At 8f9 we take the privacy of every registered player seriously. This Privacy Policy explains in plain terms what personal data 8f9 collects when you use Pakistan's premier cricket betting and casino platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over it at all times.
Six principles that define how 8f9 handles your personal information
8f9 collects only the personal data strictly necessary to operate your account, process PKR transactions, and comply with licensing obligations. We do not harvest data beyond what the platform genuinely needs.
Your personal data is never sold to third-party marketers or advertising networks. Data shared with licensed service providers is limited strictly to what is needed to deliver the 8f9 platform experience.
All personal data and financial transaction records on 8f9 are encrypted using industry-standard protocols both in storage and during transmission. Your JazzCash, EasyPaisa, and bank details are never stored in plain text.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within the timeframe required by our licensing obligations.
Promotional communications from 8f9 are always opt-in. You can unsubscribe from emails, SMS notifications, and push alerts at any time directly from your account settings panel with immediate effect.
8f9 processes personal data in full compliance with its international gaming license data protection obligations, including mandatory KYC and AML procedures required to maintain the integrity of the platform.
8f9 is an internationally licensed online gaming operator offering sports betting, cricket wagering, live casino, and slot games to registered players. The 8f9 platform is accessible at https://8f9.pro and is operated by the 8f9 licensed entity as an internationally regulated gaming operator.
For the purposes of this Privacy Policy, 8f9 acts as the data controller in respect of all personal data collected through the platform. This means 8f9 determines the purposes and means by which your personal data is processed. Where third-party service providers process data on our behalf, they do so as data processors acting under written instructions from 8f9.
Data Controller Contact: All privacy-related enquiries, subject access requests, and data deletion requests should be directed to [email protected] with the subject line "Privacy Request – [Your Registered Username]".
8f9 collects personal data across several categories depending on how you interact with the platform. The table below summarises the main categories of data collected and their purpose at the point of collection.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, city (e.g. Karachi, Lahore, Islamabad) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history | Deposits, withdrawals & KYC |
| Identity Documents | CNIC scan, passport copy, proof of address, source-of-funds documents | KYC verification |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform access (automatic) |
| Usage Data | Pages visited, bet history, game history, deposit frequency, session duration | Platform use (automatic) |
| Communications Data | Support chat logs, email correspondence, complaint records | Customer support interactions |
| Marketing Preferences | Email opt-in status, SMS consent, preferred language | Registration & account settings |
8f9 does not intentionally collect special category data (such as health information or political opinions) unless you voluntarily disclose it in the context of a responsible gaming self-assessment or support interaction.
8f9 collects personal data through the following primary channels:
Data you provide voluntarily when creating an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to a survey or promotion. This represents the majority of personal data 8f9 holds about you.
Technical and usage data collected automatically as you interact with the 8f9 platform. This includes server log data, cookies, pixel tags, and similar technologies. See Section 7 (Cookies & Tracking) for full details of automated data collection on 8f9.
In limited circumstances, 8f9 may receive data about you from third-party sources including: identity verification providers used during KYC; fraud prevention and AML screening databases; payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) to confirm transaction status; and publicly available sources where required for regulatory compliance purposes.
8f9 uses your personal data for the following purposes. We only process data where a valid legal basis exists for doing so (see Section 5).
8f9 processes personal data only where a valid legal basis applies. The primary legal bases relied upon are:
Note on Consent Withdrawal: Withdrawing marketing consent does not affect the lawfulness of processing carried out before withdrawal. It also does not affect processing carried out on other legal bases such as contractual necessity or legal obligation.
8f9 does not sell your personal data. We share data with third parties only to the extent strictly necessary for the following purposes:
8f9 engages third-party data processors including: identity verification and KYC providers; payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard); cloud hosting and infrastructure providers; live casino game software providers; fraud prevention and AML screening services; and customer support platform operators. All processors are bound by written data processing agreements and may only process your data for the specific purpose for which they were engaged.
8f9 may disclose personal data to its licensing authority, financial intelligence units, law enforcement agencies, or courts where required by applicable law, a valid court order, or our licensing obligations. We will notify affected players of such disclosures where permitted by law.
In the event of a merger, acquisition, or sale of the 8f9 business or platform, player data may be transferred to the acquiring entity. You will be notified of any such transfer and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
We Never Sell Your Data: 8f9 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Full stop.
8f9 uses cookies and similar tracking technologies on the platform to ensure correct functionality, maintain your login session, and analyse aggregate usage patterns to improve the service. The categories of cookies used are as follows:
8f9 does not use third-party advertising cookies or allow external ad networks to place tracking cookies on the platform. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the 8f9 platform.
8f9 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by our licensing obligations or applicable law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
8f9 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Security Incident Response: In the event of a data breach that affects your personal data, 8f9 will notify affected players and relevant regulatory authorities within the timeframe required by our licensing obligations. Notification will be sent to your registered email address and displayed prominently within your account dashboard.
As a registered 8f9 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request – [Your Username]". We will respond within 30 days of receipt of a valid request.
Please note that certain rights are subject to limitations where processing is required for compliance with legal obligations, the prevention of fraud, or the exercise of legal claims. 8f9 will explain any applicable limitation when responding to your request.
8f9 may send you promotional offers, PSL season cricket betting promotions, casino bonus announcements, and platform news by email or SMS — but only where you have given explicit consent to receive such communications at registration or subsequently via your account settings.
You may opt out of all marketing communications at any time by:
Opt-out requests are processed within 48 hours. Please note that opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, KYC requests, or responsible gaming alerts — these are sent as part of the service and cannot be disabled while your account is active.
Self-Excluded Players: Any player who has registered a self-exclusion under the 8f9 Responsible Gaming tools will be automatically removed from all marketing lists with immediate effect and will receive no promotional communications for the duration of the exclusion period.
As part of its responsible gaming obligations under the 8f9 gaming license, the platform monitors player betting and gaming activity to identify patterns that may indicate problem gambling behaviour. This monitoring involves automated analysis of personal data including deposit frequency, session duration, loss chasing patterns, and self-exclusion history.
Where such monitoring identifies a player who may be at risk, 8f9 may take proactive steps including: displaying responsible gaming messages within the player's account; contacting the player directly by email or live chat; applying temporary deposit limit reductions; or, in serious cases, placing a hold on the account pending a welfare check. These measures are carried out under the legitimate interests legal basis and cannot be opted out of, as they form a core part of 8f9's licensing obligations.
For full details of the self-exclusion, deposit limit, and cooling-off tools available on 8f9, please visit our Responsible Gaming page.
The 8f9 platform is strictly for adults aged 21 and above. 8f9 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step of the registration process and KYC verification confirms the age of all registered players.
If 8f9 becomes aware that personal data has been collected from an individual under 21 — whether through a false age declaration at registration or any other means — the relevant account will be immediately suspended, all data collected will be securely deleted as soon as legally permissible, and the matter will be referred to appropriate authorities where required under applicable child protection law.
If you believe a minor may have registered on the 8f9 platform, please contact us immediately at [email protected].
8f9 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, platform functionality, or applicable legal and regulatory requirements. Where a material change is made, 8f9 will provide advance notice to registered players via a prominent notice on the platform and, where appropriate, by email to the address registered on your account.
The current effective version of this Privacy Policy is always accessible at https://8f9.pro/privacy-policy. The "Last Updated" date at the top of the sidebar reflects the most recent revision. Continued use of the 8f9 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or 8f9's handling of your personal data, please contact our support team using the details below. All privacy-related correspondence should be submitted in English and include your registered username to allow us to locate your account promptly.
Fastest Route: For urgent account security concerns — such as suspected unauthorised access to your 8f9 account — please use the live chat feature within your account dashboard for an immediate response. Our security team is available around the clock.
Play cricket betting, PSL odds, and live casino games knowing your personal data and PKR transactions are handled with the highest standard of security and discretion.
Join 8f9 Today Read Full Terms21+ 8f9 is strictly for adults aged 21 and above. Please gamble responsibly. Visit our Responsible Gaming page for free self-exclusion and deposit limit tools.